“Bank-grade security” is actually the worst. Common password limits are a maximum length of 16 or fewer characters, preventing the use of symbols, DOB password defaults. No wonder things like this can happen.

This is wild – a Westpac employee handed over his customer's online banking passwords…TO A MORTGAGE BROKER. https://t.co/t1PwVVX1rd

— Paul Farrell (@FarrellPF) September 10, 2018